Terms and Conditions and User Agreement
Aixperia User Agreement
Before using the features and services of Aixperia Platform provided by Aixperia Inc. and its affiliates, please carefully read and fully understand this User Agreement, especially the terms of exemption or restriction of responsibility, exclusion or restriction of user rights, and jurisdiction. If you have any concerns, please contact us at support@Aixperia.com. Your use of the platform constitutes acceptance of this Agreement.
Application and Acceptance of this Agreement
This Agreement is an agreement signed between users and Aixperia Group regarding the use of Aixperia Platform related services and has a contractual effect.
When you use a specific service of Aixperia Platform, the service may have separate agreements and related business rules published via website announcements, notifications, messages, e-mails and help center documents. Once officially released, such separate agreements shall be considered as an integral part of this Agreement.
The content may be modified due to changes arising from national policies, products and environment. The revised agreement will be posted on this website. If you disagree with the revised agreement, please stop using Aixperia Platform immediately.
You may enter into orders with Aixperia Platform, whether online or offline. If there is any conflict between this Agreement and the orders, the orders shall take precedence.
Services We Provide
Aixperia Platform provides you with services such as online design tool applications, online home design transaction information release, transaction services, rendering services, and online design training. The specific details are subject to the services provided by Aixperia Group.
Who May Use the Services
You may use Aixperia Platform only if you agree to form this Agreement with us and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must reach the age of majority under applicable jurisdiction.
If you are accepting this Agreement on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so and have the authority to bind such entity to this Agreement.
Your Privacy
Your privacy is of great importance to us. Please read the Aixperia Privacy Statement as it describes the types of personal data we collect, how we use it, and the legal basis for processing. In some cases, we will provide separate notices and request your consent.
Your Account
Account Creation
You can sign in through Aixperia user account or third-party accounts (Facebook, Google, Twitter), or enjoy limited services as an anonymous user. Creating an account does not mean you can use all services.
Account Termination
You reserve the right to terminate your account. Before cancellation, confirm no unexpired tasks exist, withdraw all funds, and pay off service fees. After manual approval, your account will be officially canceled.
If closed, your right to use stops immediately. We will delete all associated data unless required by law to keep it.
Account Security & Management
Please carefully keep your account information. Your account can only be used by you and is prohibited from being transferred, traded, donated, rented or borrowed. We reserve the right to ban accounts found in violation.
You may be required to complete real-name authentication and provide identity materials for certain features. You must provide true, latest, valid and complete information.
Notify us immediately of any unauthorized use or breach. We will not be liable for losses from password or account misuse.
Service Fee
Some services charge fees. Details are in business rules and notifications. We may modify charging standards and methods, and may charge for previously free services. Changes will be announced before implementation.
Code of Conduct
You undertake not to use Aixperia Platform for any illegal purpose and to comply with all applicable laws and separate agreements.
Prohibited Content
- Spreading obscenity, pornography, gambling, violence, murder, terrorism, or abetting crimes
- Insulting, slandering others, or infringing on lawful rights
Prohibited Activities
- Providing false information for real-name authentication
- Transferring, selling, renting, lending or sharing your account
- Conducting network security attacks or damage
- Changing system configuration or compromising platform security
- Reverse engineering or decompiling the platform
- Using unauthorized tools or web crawlers
- Circumventing access restrictions
- Infringing on privacy or data protection rights
If violations are found, we may require content modification, delete/block content, restrict/suspend services, or terminate your account. We will provide a complaint channel via email, message, SMS or phone.
Service Suspension & Interruption
We may adjust or terminate services with justified reasons including: regular maintenance, force majeure, technical faults, network security incidents, improper user operations, unauthorized use, or other uncontrollable situations. Free service changes do not require notification.
Service Termination
If terminated for any reason, data will be kept as long as your account exists. You must complete migration and backup promptly. After the retention period, all data will be automatically deleted.
Suspension or termination does not terminate your responsibility for possible breach of contract or damages during use.
Limitation of Liability
Third-party service responsibility is borne by the third party. We do not provide warranty or condition to any user or transaction. You bear all risks based on your own trading objectives and risk tolerance.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AIXPERIA GROUP DISCLAIMS ALL WARRANTIES AND SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. IN NO EVENT SHALL AGGREGATE LIABILITY EXCEED $100.00 OR THE AMOUNT PAID IN THE PAST SIX MONTHS.
Intellectual Property
We give you a personal, royalty-free, non-assignable license to use Aixperia Platform. All intellectual property rights belong to Aixperia Group or other right holders. No one shall use, modify, reproduce, or distribute content without written agreement.
Legal Application & Dispute Resolution
This Agreement shall be governed by the laws of the Indian Penal Code. Disputes shall be settled through friendly negotiation. If no settlement is reached, disputes shall be referred to arbitration by the Singapore International Arbitration Centre (SIAC Rules). The arbitral award shall be final and binding.